Most of society’s fundamental services (healthcare, education, city services) have been built on and operate from a middle-class mindset. Few invest essential time and energy understanding the thought processes, and therefore the actions of, those in poverty.
Enter “The Aha! Process: Bridges Out of Poverty” Community Training.
What: “The Aha! Process” is a comprehensive approach to equipping individuals to understand the thoughts and actions of those in poverty. Author Ruby Payne describes it as a “blame-free approach based upon social cognitive models of how environments shape resources, thinking, and the behaviors that ensue.” The workshop will challenge and inspire attendees to redesign programs and services to better serve their clientele, equip management to better guide front-line employees and those in customer service, and challenge attendees to explore ways of motivating individuals to move from welfare to work.
Who should attend:
– Managers and those in leadership
– Front-line Workers
– Customer Service Representatives
– Law Enforcement Officers
– Healthcare Workers
The workshop will be held in the Stites Center at Carl Albert State College- Sallisaw Campus on Friday, Sept. 22nd from 8:30-3:30. Lunch will be provided.
This workshop is an initiative of the River Valley Employer and Education Partnership through the Strada Education Foundation.